The way that a business communicates can affect the ground that they stand on. If everything is not working smoothly then the entire organisation can collapse, there’ll be no one to take any calls, or any calls getting through at all. Nothing upsets customers, clients, or suppliers more than not being able to get in contrast with you when they need to. It's the cornerstone of any company in need of providing exceptional services. And let's be frank, competition is tough, something as simple as a client not being able to get through your phone service or accessing our data can see them packing their bags and heading for the competition.
In our current climate it has never been more important to have all your communication channels working at their absolute best. As now we are mostly doing calls in the digital realm it needs a team to keep everything running as smoothly as possible.
By having a dedicated team behind your phone and communication centres you can be sure that everything will keep on ticking over. The calls will come in, the website will still be functional, and your clients can be happy that they can get in contact with you if they need something.
At Syberra IT solutions we have put together several plans so we can install and monitor your communications.
Voice Over Internet Protocol (VoIP) is essentially a way of communicating through the same means that we can contact each other through the internet. VoIP is generally much cheaper than conventional phone lines. You can usually bundle your internet and VoIP services together which will make it cheaper, and in some cases free! This is perfect if you're not a heavy internet user, but your phone needs are high.
Ensuring your setup is designed and working for your benefit is key to securing the savings by getting your internet and phone services working together. We can make it happen and start you saving on your bills.
Virtual PBX Hosting
A virtual private branch exchange (PBX) phone system is different from a traditional PBX, as it leaves all the clutter and mess of wires from your premises and stores them neatly on the cloud. When you do this your system can be easily accessed by people that need to work on it and eliminates the need for someone to be onsite.
Having the virtual PBX means that you can direct calls to anywhere, rather than only places in the building. It is perfect for most small to medium businesses operating with 2-20 lines. However, the system does need to be hosted somewhere and this is where we are able to help.
Session Initiation Protocol (SIP) Trunking is a way of providing the same service that you get with an analogue phone line. It can provide you with standard one on one calls, conference calling and video calls.
With our communications getting more and more complicated and expensive, installing SIP trunking can give you the same thing you are used to but at a much cheaper price, as it uses your existing data cables and networking.
SIP trunking is a great way to save money on your phone bill, in some cases it can lower your rates by 50%! We can help you with everything you need to set up and support SIP trunking for your business.